Frequently Asked Questions

IN STOCK ITEMS

Everything you see on line is one of a kind, because the stones are unique. On larger items I encourage you to contact me about the specific items in stock.

Though copying our clothing designs is considered a form of flattery, we take this act as a theft of our intellectual property. No part of this site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any manner whatsoever, except for viewing purposes, without the prior written consent of Brit West. Brit West owns all copyrights for all material on this site. Brit West also owns all trademarks, service marks, trade names, logos and domain name used on or in connection with this Site. Any modification or use of the materials from this Site for any purpose not explicitly permitted is a violation of Brit West and it's copyright and other proprietary rights. Legal consequences will be taken to insure our intellectual property is protected.

CUSTOM LEAD TIME

Some items are a custom build and have specific lead times associated with them. I do my absolute best to stay close to lead times, but as life is unpredictable these times are not set in stone and any deposits are not refundable for a few days of build time. No refunds on custom hat builds. These can take up to 4 to 6 months. 

HOURS

Our operating hours are Mon - Friday 10-6. I am a one person show, and when we are on the road I do my best to stay in contact.  E-mail is best and I do my best to get back in 24 hours 

WHOLESALE 

Due to the fluctuating silver market and the difficulty of working with found items, we are not currently wholesaling to any small venue stores. We do consider large volume catalog and stores,  and will review and application of website, location, projections, and buying guarantee.  

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IP Addresses and Logging

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Customer Information

Information is not sold or distributed to third parties.

Web site’s secured areas-- 

Including account creation and shopping cart system -- have a security system that uses Secured Socket Layer (SSL) encryption. 

Confidential information is encrypted (scrambled) during transmission and unscrambled once the security system is sure that only the authorized party has received the information. 

This system is successfully being used by banks and other businesses to safeguard Internet financial transactions.